AM Barista / Server

Title: Barista
Reports to: Food and Beverage Manager, Restaurant Supervisor

Overview

The Juniper Barista is responsible for interacting with restaurant guests, fellow staff members, and supervisors in a polite, courteous, and hospitable manner, to ensure an exemplary dining experience. You will make cocktails and espresso beverages, pour beer and wine, take orders, give enticing suggestions, conduct full and complete food/wine/beverage service, and monitor guests’ dining experience by performing the duties outlined below.

Job Duties:

  • Makes non-alcoholic and alcoholic beverages for patrons and servers

  • Is knowledgeable on espresso beverages, cocktails, beer and wine and all locally sourced products.

  • Presents menu, answers questions, makes suggestions regarding food and beverage.

  • Is knowledgeable on all food served in restaurant and any associated allergies.

  • Takes orders and uses POS system to relay orders to food and beverage preparation areas.

  • Takes to-go orders for guests.

  • Serves food and beverage to guests using The James Hotel’s standards for timing and hospitality. 

  • Observes and monitors guests during the course of the dining experience to respond to any and all needs the guest may have.

Knowledge, Skills, Abilities:

  • Thrives in a team environment while focusing on inclusion and support of others

  • Works towards inclusion and hospitality for all guests

  • Strong customer service skills

  • Guest centric oriented

  • Knowledge of non-alcoholic and alcoholic beverages

  • Knowledge about the menus, the property and the area

  • Have the ability to handle multiple tasks at one time 

  • Have excellent communication and organization skills 

  • Be able to consistently delight and satisfy our guest 

  • Have the ability to handle guest requests in a detailed manner 

  • Computer skills

  • Able to exert up to 20 lbs of force occasionally and 10 lbs of force frequently

  • Able to work mornings, nights, weekends and holidays when business needs dictates.

  • Able to effectively present information in English, in one-on-one and small group situations to guests and other employees of the organization

  • Professional appearance and demeanor at all times.

  • Basic math skill

  • Minimum of 6 months to 1 year related restaurant experience and/or training; or equivalent combination of education and experience. 

  • Ability to stand for extended periods of time

  • Ability to carry wait trays loaded with dishes and glasses

We offer competitive pay and a benefits package.

Apply by answering a few questions to help us get to know you, below.

JuniperLauren Sanderson